Each organisation has unique challenges and it is to address these that we have built our skills, knowledge and experience.
Based centrally in Birmingham UK, our consultants support clients throughout the country.
For a free initial appraisal of the support we can offer please get in touch. All enquiries are treated in the strictest confidence.
We begin by listening. Humility and respect for a client that understands the problem they see. Appreciating the negative impact and the need for resolution.
We research and understand the dynamics of the situation. Aiming to see connections previously unnoticed, opportunities unexploited, tnsions unresolved, waste unchallenged.
Blending insight with our knowledge of improvement we present our recommendations. In partnership with our client we can implement the recommendations as agreed.
We never forget that our clients are the experts on matters to do with their organisation and that they must live with any changes that are made. Our job is to partner with them, to bring insight, knowledge and experience to the successful resolution of their organisational issues.
Engaging with management problems can involve exploring uncomfortable areas and having difficult conversations. To achieve lasting solutions we explore as necessary and never avoid difficult conversations.
Our organisation is light and agile, we work on projects with budgets large and small. Our focus is always on providing what our clients value. If we do not think a proposed project or budget will result in a valued solution - we will say so.
Professionalism means different things to different people but to us it simply means doing what we say we will do.
Our consultants have many years of experience and training which give them the competence to help clients. We do not pretend to know everything! We refer elsewhere when we believe it is in a client's best interest.
Management issues often run to the heart of organisations and to the people who run them. Our obligation is always to act with integrity and go the extra mile to protect our clients' confidences.
Systems thinking is the product of academic research in many different disciplines over the last 50 years. The idea is simple, the detail is demanding. This article is an introduction to systems thinking and its tools and explains why managers and leaders of organisations need to develop system thinking skills.
The great and the good? Those on the shop floor? The ones who shout loudest or everyone who can fit into the room? We look at who should be on the strategy team to ensure your organisation’s future success.